Terms & Conditions

Q: ARE THERE ANY FEES?

A: There are no fees to sign-up or to cancel. There is a minimum delivery order of 25 points, which can include produce and non-produce items.

Q: HOW DO I PAY?

A: We accept Visa, MasterCard, electronic checks. Payment is processed automatically the evening after your delivery. You can get in touch with us if you’d like to choose to make prepayments by check. If you are dissatisfied with your produce, we have 100% guarantee. We will credit your account for whatever produce item was not to your satisfaction.

Q: WHAT IS YOUR REFUND POLICY?

A: We have 100% guarantee! We will credit your account for any unsatisfactory produce the following delivery. If this is not acceptable, we will refund your purchase on request.

Q: IS MY INFORMATION SECURE?

A: Definitely. All payment related information is done via HTTPS and we are in full compliance with all PCI standards.

Q: WILL YOU KEEP OUR INFORMATION PRIVATE?

A: We never sell or share your personal information with other parties.

Q: WHAT IF I HAVE AN ISSUE WITH MY DELIVERY?

A: Call us at 509-416-0985 or email us at support@localpumpkin.com, We guarantee the accuracy and quality of our products and service 100%.

Q: SMS Privacy Policy?

A: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Q: SMS Terms and Condition?

A: Local Pumpkin offers our customers the option to receive text reminders of order delivery and store open for order editing.

Message frequency varies. Message and data rates may apply. Text HELP to 509-536-5354 for assistance. Reply STOP to opt-out. Carriers are not liable for any delays or undelivered messages."

Q: HOW DO I CANCEL AN ORDER THAT IS ALREADY SCHEDULED FOR THE WEEK?

A: If you haven’t passed the cut-off time for order changes, log into your account and go to Vacation Hold under My Account. The vacation dates you select must include the day of the delivery you wish to cancel. Make sure to press the Save Away/Vacation Dates button.

Any request to cancel an order needs to be completed before the web store cut-off deadline (11pm Sunday night). It is our customer’s responsibility to cancel their account when they wish to stop receiving deliveries. Any orders delivered without notice of cancellation will be paid for by the customer.

To cancel your account, please call us at 509-416-0985 or e-mail support@LocalPumpkin.com and we’ll be happy to assist you!

Q: HOW DO I CANCEL MY SUBSCRIPTION?

A: If for some reason you need to cancel your recurring deliveries please email support and we will cancel your subscription.

CONTACT US AT ANYTIME WITH QUESTIONS OR COMMENTS AT SUPPORT@LOCALPUMPKIN.COM OR (509) 416 – 0985.